Return & Refund Policy

At TypicoStore, we want you to be satisfied with your purchase. This policy explains how cancellations, returns, replacements and refunds are handled.

Nothing in this policy limits any consumer rights that apply to you under the laws of your country.

1. Damaged, Defective, Incorrect or Incomplete Orders

If your order arrives damaged, defective, incorrect, or with missing items or components, please contact us as soon as possible at info@typicostore.com.

Please include:

• Your order number

• A description of the problem

• Clear photographs and/or video showing the item and issue

Once the issue has been verified, we may offer an appropriate replacement or refund.

For verified damaged, defective, incorrect or incomplete products, you will not be required to pay return shipping where applicable consumer law requires us to cover it.

2. Missing or Lost Packages

If tracking shows that your package has been lost in transit, please contact us and we will investigate with the carrier or fulfilment partner.

If the package is confirmed lost, we will arrange an appropriate replacement or refund.

If tracking shows an order as delivered but you have not received it, please contact us promptly. We will investigate the delivery rather than automatically rejecting your claim.

3. Order Cancellations

If you wish to cancel an order before it has been dispatched, please contact us as soon as possible.

If the order has not yet entered fulfilment or been shipped, we will make reasonable efforts to cancel it and issue a refund.

If the order has already been dispatched, the applicable return and withdrawal rules below will apply.

4. Change-of-Mind Returns

For customers outside jurisdictions that provide mandatory statutory cancellation rights, we accept eligible change-of-mind return requests made within 14 days of delivery.

To qualify, the product should:

• Be in its original condition

• Be unused other than reasonably necessary inspection

• Include the original packaging where reasonably possible

• Include all accessories or components supplied with it

Please contact info@typicostore.com before returning any product. Do not send a return to the original shipping address or supplier unless we have instructed you to do so.

Once your return is approved, we will provide the appropriate return instructions and return address.

Unless the item is faulty, damaged, incorrect, or applicable law provides otherwise, the customer is responsible for the direct cost of returning a change-of-mind item.

5. European Union / EEA Right of Withdrawal

If you are a consumer located in the European Union or another jurisdiction where the EU right of withdrawal applies, you generally have the right to withdraw from an online purchase within 14 days after receiving the goods, without giving a reason.

To exercise this right, notify TypicoStore within the applicable withdrawal period.

After notifying us, you must return the goods within the period required by applicable law.

For a standard withdrawal return, you are responsible for the direct cost of returning the goods unless TypicoStore agrees to cover that cost or applicable law requires us to do so.

Where required by law, we will refund payments received from you, including the cost of our least-expensive standard delivery option. We may withhold reimbursement until we receive the returned goods or evidence that they have been sent back, where permitted by applicable law.

Your statutory rights relating to faulty or non-conforming goods are separate from and are not limited by the 14-day withdrawal period.

6. United Kingdom Cancellation Rights

If you are a UK consumer buying online, you generally have the right to tell us that you wish to cancel your purchase within 14 days after receiving your goods, without giving a reason.

After notifying us, you normally have a further 14 days to return the goods.

Unless the product is faulty or we agree otherwise, you are responsible for the direct return shipping cost.

Refunds for eligible UK cancellations will be handled within the time required by applicable UK consumer law.

7. Out-of-Stock or Unable-to-Fulfil Orders

If we cannot fulfil your order because the product becomes unavailable or cannot be shipped, we will contact you and provide either:

• A suitable replacement, if you agree; or

• A full refund for the affected item or order.

8. Delayed Orders

Delivery estimates are provided in our Shipping Policy and during checkout.

Occasional carrier, customs, weather or other delays outside our control may occur.

If an order is significantly delayed beyond the expected delivery timeframe, please contact us at info@typicostore.com so that we can investigate the shipment.

Where the shipment is confirmed lost or cannot reasonably be delivered, we will provide an appropriate replacement or refund.

9. Return Shipping

Do not return products without first contacting TypicoStore.

Because we use international fulfilment partners, the return destination might be different from the original shipping address.

Once a return has been authorised, we will provide the correct return instructions.

For change-of-mind returns, the customer is generally responsible for return shipping unless applicable law requires otherwise.

For verified defective, damaged or incorrectly supplied products, return costs will be handled in accordance with applicable consumer law.

10. Refund Processing

Once a refund has been approved, it will be issued to the original payment method.

We aim to initiate approved refunds promptly. Your bank, card issuer or payment provider may require additional time before the funds appear in your account.

Where statutory refund deadlines apply, TypicoStore will process refunds within the time required by applicable law.

11. Exchanges and Replacements

Where appropriate, we may offer a replacement instead of a refund for damaged, defective, incorrect, missing or otherwise eligible products.

You are not required to accept a replacement where applicable consumer law gives you the right to a refund.

12. Statutory Consumer Rights

This policy does not exclude, restrict or replace any mandatory consumer rights that apply in your country.

In particular, statutory rights relating to faulty, defective, unsafe, misdescribed or non-conforming products may continue beyond any voluntary return period offered by TypicoStore.

13. Request a Return or Cancellation

To request an eligible return or cancellation, please sign in to your customer account and select the relevant order.

Then highlight “sign in to your customer account”, click the link icon, and use:

https://account.typicostore.com

14. Contact Us

For returns, cancellations, refunds or order issues, contact:

TypicoStore
Email: info@typicostore.com
Website: typicostore.com

Please include your order number when contacting us so that we can assist you as quickly as possible.